Privacy Policy

At Prophix, we are keenly aware of the trust you place in us and our responsibility to protect your privacy. As part of this responsibility, we let you know what information we collect when you use our products and services, why we collect it and how we use it to improve your experience.

What information do we collect?

We collect information from you when you fill out a form on our site.

When using our site, as appropriate, you may be asked to enter your name or email address and other relevant business information.

What do we use your information for?

Any of the information we collect from you may be used in the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information ad feedback we receive from you).
  • To send periodic emails.
  • To administer a contest, promotion, survey or other site feature.

The email address you provide may be used to send you information and updates on Prophix, its products and its partners. Please see “Opt-out” for more information.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. We routinely review and test these measures to ensure that your privacy is secure.

Do we use cookies?

We use your IP address to help diagnose technical problems and to administer our web site. Our site also uses cookies to help us recognize returning customers and better administrate the repeat functionality of our web site.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you under signed confidentiality agreements. We will release in formation when we are compelled to by law, to enforce our site policies, or protect ours or others rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these links sites. We seek to protect the integrity of our site and welcome any feedback about these sites.

Third Party Tracking

Prophix and our third party advertising partners use clear gifs, images and scripts. We tie the information gathered to our customers’ personally identifiable information. These are also used in our HTML emails to let us know if emails have been opened by recipients. For more information, please visit the Google Analytics site.

Personal Information

Prophix may also collect certain anonymous information, such as that pertaining to web pages viewed, to analyze trends, track users’ movements, provide a better website experience and gather broad demographic information for aggregate use.

Prophix uses third-party tracking services including Google Analytics, Eloqua, and Vidyard that use cookies to track web site visitor information, including web pages viewed and other data, for sales and marketing purposes.

To modify or delete personal information, or to opt in or out of communications, please send an email to You can also unsubscribe by following instruction inside the communication you receive.

Online Privacy Policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site (or sites), we assume you have read and understand our Privacy Policy and by doing so are in agreement with our Privacy Policy.

Changes to our Privacy Policy

Prophix reserves the right to modify this policy statement at any time. Please refer back to this page for updates.

Contacting us

If there are any questions regarding this privacy policy you may contact us by e-mail at or writing to:

Prophix Software Inc.
350 Burnhamthorpe Rd West , Suite 1000
Mississauga, ON, Canada L5B 3J1